Booking Policy

1. Scope

This Policy applies to booking and reservation features made available through Ovynta.

Ovynta is operated by Vyndora Innovations Private Limited.

Registered office:
Ghari Makha Leikai,
Ghari, Sangaiprou,
Imphal West 795140

For questions or grievances, contact privacy@ovynta.com. Our Grievance Officer is Deepak.

2. Booking requests

A booking is a request for time and is not a purchase. A requested booking may be accepted, declined, or cancelled. An accepted booking may be completed or cancelled.

Customers may cancel their own bookings where the platform permits cancellation. A business may manage a booking through the features available to it.

3. Merchant conditions

Any business-specific conditions for arrival, party size, rescheduling, cancellation, or attendance apply only where the relevant business has stated them before the booking is relied on.

Ovynta does not impose a platform-wide late-arrival, no-show, deposit, or cancellation-fee rule through this Policy.

4. Payment status

Ovynta is preparing payment processing through PayU. Payment functionality will become available after merchant onboarding and activation are complete. Booking payments and deposits are not represented as currently live.

5. Governing law and jurisdiction

This Policy is governed by the laws of India. The courts at Imphal, Manipur have exclusive jurisdiction over disputes arising from this Policy.

6. Contact

For questions or grievances, contact privacy@ovynta.com.