Privacy Policy

1. Who we are

Ovynta is operated by Vyndora Innovations Private Limited.

Registered office:
Ghari Makha Leikai,
Ghari, Sangaiprou,
Imphal West 795140

For privacy questions or grievances, contact privacy@ovynta.com. Our Grievance Officer is Deepak. Security reports may be sent to security@ovynta.com.

2. Information we use

Depending on how you use Ovynta, we may use:

• account and profile information, including your email address, display name, profile image, and selected service area;
• information you submit through supported features, including business details, listings, reviews, posts, notes, comments, reports, bookings, events, tickets, messages, and related media;
• booking and reservation information needed to create, manage, or communicate about a request;
• policy-acceptance records; and
• merchant verification information where a merchant provides it.

Ovynta uses a manually selected district, city, locality, or service area to scope relevant content and services. The current mobile app does not collect precise device GPS location for this purpose.

3. How we use information

We use information to provide and operate accounts, local discovery, listings, bookings, reviews, community features, events, tickets, messages, notifications, support, security, and moderation features that you choose to use. We also use it to investigate reports, prevent misuse, enforce applicable platform rules, and maintain service records.

4. Accounts, media, and storage

The current production mobile-app sign-in flow uses email and password. The app stores the signed-in session and limited app state on your device, including selected service area, cached scoped content, and recently viewed identifiers.

You may choose images from your device's media library for supported features such as profiles, reviews, posts, notes, and merchant content. Ovynta uses Supabase-backed services for application authentication, database, storage, and realtime functionality.

5. Payments

Ovynta is preparing payment processing through PayU. Payment functionality will become available after merchant onboarding and activation are complete. Ovynta does not represent payment processing as currently live in this Policy.

6. Retention and account deletion

You can request account deletion in the mobile app at Profile → Delete account. Ovynta deletes personal profile data on account deletion where technically possible. We may retain records required for legal, tax, fraud-prevention, security, and audit purposes for up to eight years, or longer where required by law or by an active dispute.

We do not promise immediate deletion of every historical record. Shared business records may be de-identified, and audit records may retain information needed for accountability.

7. Security

Ovynta uses access controls and service safeguards designed for the operation of the platform. No method of transmission or storage is completely secure, and we do not make a guarantee of absolute security or claim a security certification.

8. Age requirements

You must be at least 18 years old to use Ovynta. A person under 18 may use Ovynta only with the involvement and consent of a parent or legal guardian.

9. Contact

For privacy questions or grievances, contact privacy@ovynta.com.

For security reports, contact security@ovynta.com.