Ticket Purchase Terms

1. Scope

These Terms apply to ticket-related features made available through Ovynta.

Ovynta is operated by Vyndora Innovations Private Limited.

Registered office:
Ghari Makha Leikai,
Ghari, Sangaiprou,
Imphal West 795140

For questions or grievances, contact privacy@ovynta.com. Our Grievance Officer is Deepak.

2. Current ticketing status

The reviewed ticketing source supports signed-in claims for eligible free ticket types. A successful free claim creates a zero-value ticket order and the related ticket records.

Ovynta is preparing payment processing through PayU. Payment functionality will become available after merchant onboarding and activation are complete. Paid checkout, settlement, and payment refunds are not represented as currently live.

3. Availability and admission

Ticket availability depends on the applicable event, ticket type, sales window, and capacity checks at the time of the claim. A display of availability is not a guarantee that a ticket will remain available until the claim is completed.

You must not forge, duplicate, misuse, transfer, resell, or falsely claim a ticket, admission credential, booking confirmation, or QR credential.

4. Event changes and refunds

An event may be closed or cancelled through the available event controls. Closing stops new ticket claims. Cancelling an event does not by itself create a payment refund.

Where a refund is approved after payment functionality has been activated, Ovynta will issue the refund within five to seven business days of approval. The time at which the customer receives the credit depends on the customer's bank or payment provider.

5. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at Imphal, Manipur have exclusive jurisdiction over disputes arising from these Terms.

6. Contact

For questions or grievances, contact privacy@ovynta.com.